Liebherr-Australia3 jobs

IT Operations Officer

Mid levelFull-timeOfficePerth WA, AustraliaCustomer service and supportOperations consultingIT supportPosted 6 days ago
View your fit0 of 9 criteria met

About the job

This job is about providing essential IT support as an Operations Officer (Senior Helpdesk) within a collaborative team. Your contributions will help meet the growing demands for IT support, ensuring that internal stakeholders receive timely and effective solutions. The team values a culture of collaboration and continuous improvement, creating a supportive environment for personal and professional growth.

You'll be responsible for

⚙️

Installing and configuring IT systems

Install and configure computer hardware, software, systems, servers, networks, printers, and scanners to ensure operational efficiency.
🔧

Monitoring and maintaining systems

Monitor and maintain computer systems and networks to ensure they operate smoothly and efficiently.
📞

Providing technical assistance

Respond in a timely manner to all service issue requests and provide technical assistance support in person or over the phone.

What we're looking for

💻

Helpdesk experience

Demonstrated experience in a Helpdesk environment for IT support.

View fit

🛠️

Technical skills

Proven ability to install and configure hardware and software.

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📞

Customer service skills

Strong customer service skills with clear communication abilities.

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Meet the team

About the company

View your fit

0 of 5 criteria met
Helpdesk experience
Demonstrated experience in a Helpdesk environment for IT support.

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Technical skills
Proven ability to install and configure hardware and software.

View

Customer service skills
Strong customer service skills with clear communication abilities.

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On-call availability
Willingness to participate in an on-call roster every 4-6 weeks.

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IT degree or equivalent
Degree qualifications in Information Technology or related field.

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