About the job
Rippling is on a mission to revolutionise how businesses manage HR, IT, and Finance, bringing together all workforce systems into one seamless platform. As an IT Implementation Specialist, you will play a crucial role in partnering with our largest customers, guiding them through the adoption of our innovative IT solutions. The team thrives on collaboration and is dedicated to enhancing customer experiences while fostering a supportive and inclusive work environment.
You'll be responsible for
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Becoming an IT expert
Become a go-to resource for clients within 30 days and an IT subject matter expert for colleagues within 60 days.🛠️
Guiding clients through implementation
Understand clients' technology requirements and guide them in adopting Rippling’s IT solutions.🤝
Collaborating with cross-functional teams
Work closely with Solutions Consulting, Implementation, and Product teams to evolve processes and products.Key criteria
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IT management experience (4+ years)
Experience managing IT setups and implementing IT products.View
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Project management skills
Strong organizational skills with high attention to detail.View
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Client relationship management
Proven ability to communicate and present effectively to clients.View
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