BDO Australia
26 followers11 jobs

IT Support - Workplace Experience Specialist

JuniorMid levelFull-timeOfficeCairns QLD, AustraliaPosted 5 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Workplace Experience Specialist job at BDO Australia is all about empowering people through exceptional IT support. This position plays a vital role in ensuring that team members in the Cairns office stay connected, productive, and supported every day. The team values collaboration and continuous improvement, creating a seamless digital workplace experience for everyone involved.

You'll be responsible for

🤝

Providing IT support

Delivering face-to-face IT support across the North Queensland offices to ensure smooth operations.
📱

Supporting technology

Assisting with devices, Microsoft 365, Teams, and meeting room technology to enhance user experience.
📋

Coordinating onboarding and offboarding

Managing user administration tasks, including onboarding and offboarding processes for new and departing team members.

Key criteria

💻

IT support experience

Experience providing face-to-face IT support in a corporate environment.

View

☁️

Microsoft 365 knowledge

Strong knowledge of Microsoft 365 and workplace collaboration technologies.

View

🔧

Troubleshooting skills

Proven troubleshooting skills across hardware, software, and networking.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories

A meaningful career starts with a match

Get started
Apply on BDO Australia
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
IT support experience
Experience providing face-to-face IT support in a corporate environment.

View

Microsoft 365 knowledge
Strong knowledge of Microsoft 365 and workplace collaboration technologies.

View

Troubleshooting skills
Proven troubleshooting skills across hardware, software, and networking.

View

User administration experience
Experience with onboarding, offboarding, and user administration activities.

View

Strong communication skills
Excellent interpersonal skills to support all levels of the business.

View

Similar jobs

View all
Navitas
Navitas
IT Support OfficerBrisbane, QLD · Full-time
The IT Support Officer plays a crucial role in providing day-to-day technical support to staff and students at the Jane Street campus. This position ensures reliable delivery of IT services and contributes to an excellent user experience across classrooms, offices, and meeting spaces. Working closely with the IT Team Leader, the team fosters a collaborative environment that values empathy, communication, and support.
Amazon
Amazon
Data Center IT Support Engineer, Data Centre OperationsMelbourne, VIC · Full-time
This job is all about diving into the exciting world of Server and Networking Technology within some of the largest data centers globally. As a Data Center Technician, you will play a crucial role in maintaining and enhancing the infrastructure that supports AWS cloud services. The team thrives on collaboration and innovation, ensuring that every day brings new challenges and opportunities for growth.
University of Sydney
University of Sydney
IT Support TechnicianCamperdown, NSW · Full-time
The IT Support Technician position at the University of Sydney is a fantastic opportunity to make a real impact by using technical expertise to support staff and students. This role is essential in delivering exceptional customer service and solving complex IT challenges in a dynamic university environment. The team thrives on collaboration and continuous improvement, ensuring that every contribution is valued and recognized.
Metcash
Metcash
IT Support EngineerMelbourne, VIC · Full-time
The IT Support Engineer position at Metcash is an exciting opportunity to join a dynamic team in Port Melbourne, transitioning to Heatherton in late 2026. This job plays a crucial role in providing timely and effective technical support across a broad range of technologies, ensuring that team members can perform their best. Collaboration, innovation, and exceptional service are at the heart of how the team operates, making it a fantastic environment for personal and professional growth.