About the job
The Workplace Experience Specialist job at BDO Australia is all about empowering people through exceptional IT support. This position plays a vital role in ensuring that team members in the Cairns office stay connected, productive, and supported every day. The team values collaboration and continuous improvement, creating a seamless digital workplace experience for everyone involved.
You'll be responsible for
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Providing IT support
Delivering face-to-face IT support across the North Queensland offices to ensure smooth operations.📱
Supporting technology
Assisting with devices, Microsoft 365, Teams, and meeting room technology to enhance user experience.📋
Coordinating onboarding and offboarding
Managing user administration tasks, including onboarding and offboarding processes for new and departing team members.Key criteria
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IT support experience
Experience providing face-to-face IT support in a corporate environment.View
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Microsoft 365 knowledge
Strong knowledge of Microsoft 365 and workplace collaboration technologies.View
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Troubleshooting skills
Proven troubleshooting skills across hardware, software, and networking.View
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