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IT Technical Specialist

Mid levelFull-timeOfficeSydney NSW, AustraliaPosted 3 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The IT Technical Specialist job is an exciting opportunity to build your career while contributing to Australia's future. By supporting the management of end-user technology and enhancing IT services, you will leave a lasting legacy for all Australians. The team values collaboration and innovation, creating a supportive environment where everyone's contributions are recognized.

You'll be responsible for

🔧

Supporting IT services

Supporting the effective management and governance of end-user technology, focusing on delivering reliable, high-performing IT services and improving user experience.
🚀

Enhancing service delivery

Enhancing service delivery across technologies such as Citrix, Microsoft 365, and Windows endpoints, contributing to projects and BAU initiatives.
📈

Strengthening asset management

Working closely with vendors and internal stakeholders to strengthen asset management, ensure compliance, and continuously uplift service quality and operational maturity.

Key criteria

💻

IT service management experience

Proven experience supporting IT services in large-scale environments.

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📊

Data analysis skills

Demonstrated ability to analyze data and identify trends.

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🔧

Hands-on IT knowledge

Experience with Microsoft technologies, Citrix, and Windows platforms.

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Meet the team

Think you're a good fit?See what the hiring team are looking for

About the company

View your fit

5 criteria for this job
IT service management experience
Proven experience supporting IT services in large-scale environments.

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Data analysis skills
Demonstrated ability to analyze data and identify trends.

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Hands-on IT knowledge
Experience with Microsoft technologies, Citrix, and Windows platforms.

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Vendor collaboration experience
Experience working with vendors and outsourced delivery models.

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ITIL practices application
Proven application of ITIL practices for incident and problem management.

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A meaningful career starts with a match

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