EML Group9 followers45 jobs

Technical Specialist

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 3 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Technical Specialist job at EML is all about making a positive impact on people's lives through effective claims management. By providing up-to-date technical guidance on the NSW CTP scheme, you will play a vital role in supporting the Case Management teams. EML fosters a collaborative and inclusive environment, ensuring that every team member feels valued and empowered to contribute to the company's mission.

Meet the team

About the company

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You'll be responsible for

📈

Identifying and implementing strategies

In conjunction with the Team Leader, identify, develop and implement effective strategies to support the achievement of key performance and remuneration measures, while delivering a strong customer experience.
🔄

Supporting quality improvements

Identify, develop and support or implement new initiatives, quality improvements and continuous improvement activities across the team.
🔍

Reviewing claims for fraud

Review and identify potential fraudulent claims to ensure integrity in the claims process.

Key criteria

📜

Strong technical experience in workers' compensation

Demonstrated expertise in managing workers' compensation claims.

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👩‍🏫

Proven coaching and mentoring experience

Experience guiding case managers in the workers' compensation field.

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⚖️

Understanding of NSW CTP scheme

In-depth knowledge of NSW CTP legislation and regulations.

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A meaningful career starts with a match

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5 criteria for this job
Strong technical experience in workers' compensation
Demonstrated expertise in managing workers' compensation claims.

View

Proven coaching and mentoring experience
Experience guiding case managers in the workers' compensation field.

View

Understanding of NSW CTP scheme
In-depth knowledge of NSW CTP legislation and regulations.

View

Experience in fraud detection
Background in identifying and reviewing potential fraudulent claims.

View

Experience with continuous improvement initiatives
Track record of implementing quality improvements in claims management.

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