The Junior CRO Specialist position at Jaywing offers an exciting opportunity to join a dynamic and collaborative team dedicated to delivering intelligent and effective work. This job is all about enhancing customer experiences and driving measurable improvements through data-driven insights. Team members thrive in a supportive environment that values creativity, diversity, and personal growth.
You'll be responsible for
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Assisting in CRO programs
Assist in designing, executing, and managing CRO programs end-to-end, including A/B and multivariate testing, user journey analysis, and funnel optimisation.🌐
Leading CX initiatives
Help lead and deliver CX improvement initiatives, ensuring seamless and engaging customer experiences across digital touchpoints.📋
Conducting research
Conduct and analyse qualitative and quantitative research, including usability testing, surveys, heatmaps, and data analytics, to inform actionable insights.