Abbott2 followers6 jobs

Technical Service Specialist

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

This job at Abbott is all about providing exceptional after-sales support and ensuring the reliability of medical devices. By using an adaptive and predictive service model, you will play a crucial role in identifying potential failures before they occur. The team values collaboration, continuous learning, and a commitment to delivering outstanding service to customers.

You'll be responsible for

📋

Preparing and maintaining service records

Prepare and maintain detailed service and failure records, ensuring all documentation complies with legal and ethical requirements.
📚

Providing training

Provide training on devices and equipment to technicians and Abbott Representatives.
✅

Conducting user verification checks

Complete user verification checks and maintain adherence to Test Equipment calibration schedule as prescribed by quality policy.

Key criteria

🔧

Electrical engineering qualification

Relevant tertiary qualification in Electronic/Electrical Engineering required.

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🛠️

Electrical experience

Proven experience in electrical systems and maintenance.

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📊

Root cause analysis skills

Demonstrated ability to perform root cause analysis for issue resolution.

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Meet the team

About the company

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5 criteria for this job
Electrical engineering qualification
Relevant tertiary qualification in Electronic/Electrical Engineering required.

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Electrical experience
Proven experience in electrical systems and maintenance.

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Root cause analysis skills
Demonstrated ability to perform root cause analysis for issue resolution.

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Strong communication skills
Experience building relationships and providing excellent customer service.

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Willingness to travel
Eagerness to travel up to 50% within NSW and beyond.

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