Water Corporation1 follower21 jobs

Knowledge Management - Coordinator

Mid levelFull-timeHybridStirling, WA, AustraliaProfessional servicesCustomer service and supportInformation technologyPosted 5 days ago
View your fit0 of 9 criteria met

About the job

The Knowledge Management Coordinator position offers an exciting opportunity to shape the future of water services in Western Australia. In this dynamic role, you will drive engaging communications and lead the evolution of an AI-powered knowledge platform, ensuring employees have effortless access to vital information. The team values flexibility, professional development, and a supportive environment where innovative ideas can thrive.

You'll be responsible for

📣

Driving communications

Lead clear and engaging communications across the Customer Service business unit.
🗂️

Building knowledge base

Create and maintain a robust knowledge base that transforms complex information into actionable insights.
🔄

Implementing feedback loops

Establish structured feedback mechanisms to ensure continuous improvement and relevance of content.

Skills you'll need

🤝

Stakeholder engagement

Strong skills in engaging with stakeholders to influence and collaborate effectively across teams.
🧩

Problem-solving

A forward-thinking mindset that thrives on finding smarter ways to work and improve processes.
📚

Knowledge management

Experience in knowledge management or similar fields, with a focus on continuous improvement and adaptability.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Knowledge management experience
Demonstrated experience in knowledge management or related fields.

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Stakeholder engagement skills
Strong ability to influence and collaborate across teams.

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Problem-solving mindset
Proven capability to find smarter ways to work.

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Continuous improvement passion
Solid understanding of process fundamentals and improvement.

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Governance and compliance knowledge
Experience ensuring accuracy and compliance in knowledge assets.

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