About the job
As a Counter Manager at Myer Chadstone, you will drive business performance and lead a high-performing team to deliver exceptional luxury experiences. This job is all about creating personalized connections with clients and embodying Lancôme’s commitment to elegance and empowerment. The team thrives on collaboration, support, and a shared passion for beauty.
You'll be responsible for
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Leading and inspiring the team
Motivating the team to achieve and exceed sales targets and service KPIs.✨
Delivering personalized consultations
Providing tailored skincare, makeup, and fragrance advice aligned with luxury service standards.📊
Managing daily operations
Overseeing counter operations, including rostering, reporting, and inventory management.Key criteria
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Sales and service experience
Demonstrated experience achieving sales targets and service KPIsView
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Client relationship building
Proven ability to build strong client relationships through personalized serviceView
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Team leadership skills
Experience leading and mentoring teams to enhance performance and product knowledgeView
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