MUFG Pension & Market Services3 followers7 jobs

Lead Client Enablement Manager

SeniorFull-timeHybridParramatta NSW 2150, AustraliaPosted 22 hours agoVerified 1 day ago
Pending fitX of Y criteria met

About the job

This job is about leading a team of Client Enablement Managers to ensure the successful delivery of client initiatives across the Boutique Funds portfolio. The impact of this role is significant, as it connects strategy with execution, enhancing client satisfaction and operational efficiency. The team thrives on collaboration, continuous improvement, and a client-focused culture.

Meet the team

About the company

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You'll be responsible for

🚀

Leading and developing a team

Lead and develop a team of Client Enablement Managers, driving a high-performing, client-focused culture and consistent delivery practices
📈

Managing portfolio demand

Own portfolio demand end-to-end, ensuring visibility, prioritisation, and seamless delivery from initiation through to invoicing
🔍

Overseeing estimation and governance

Oversee estimation and commercial quality, including CRDs, HLEs, and SOWs, ensuring robust solutioning and cost discipline

Key criteria

📊

7+ years in client delivery leadership

Extensive experience managing complex portfolios in client-facing roles.

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🤝

Strong stakeholder engagement skills

Proven ability to collaborate with senior internal and client stakeholders.

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📈

Experience in estimation and governance

Demonstrated background in commercial management and delivery oversight.

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4 criteria for this job
7+ years in client delivery leadership
Extensive experience managing complex portfolios in client-facing roles.

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Strong stakeholder engagement skills
Proven ability to collaborate with senior internal and client stakeholders.

View

Experience in estimation and governance
Demonstrated background in commercial management and delivery oversight.

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High emotional intelligence
Ability to empathize with clients and resolve conflicts effectively.

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