About the job
As a Lead Key Account Manager at EML, you will play a vital role in making a positive impact on people's lives every day. This job is all about fostering strategic relationships and ensuring that service delivery aligns with risk frameworks and shareholder expectations. Join a diverse team in Sydney that values collaboration, learning, and growth, while enjoying the flexibility of work-from-home options.
You'll be responsible for
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Leading a team
Leading, coaching, and developing a team of Senior Key Account Managers to deliver high-quality portfolio outcomes.🔗
Overseeing relationships
Overseeing strategic relationships across direct employer and broker portfolios, ensuring alignment with agreed service standards.⚠️
Acting as escalation point
Acting as a senior escalation point for complex or high-risk accounts.Key criteria
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7+ years in workers compensation or insurance
Proven experience managing complex portfolios in the industry.View
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Leadership experience in account management
Demonstrated ability to mentor and lead teams effectively.View
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Understanding of NSW workers compensation legislation
Strong knowledge of relevant laws and premium environments.View
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