Licensing Representative
About the job
The Licensing Representative job at the NSW Building Commission is an exciting opportunity to enhance your regulatory career while making a positive impact on the community. This role focuses on delivering high-quality service by assessing and processing applications, ensuring compliance with legislation, and providing customer support. Join a dynamic team that values customer-centric approaches and embraces new technologies to improve government services.
You'll be responsible for
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Assessing applications
Undertaking a range of activities to assess and determine applications in a timely and accurate manner.📊
Maintaining records
Updating and maintaining records and databases, ensuring all information is accurate and accessible.📚
Educating clients
Providing information to clients/customers on their rights, responsibilities, and available services.Key criteria
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Experience with regulatory processes
Demonstrated experience assessing and processing applications within legislation.View
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Record-keeping skills
Proven ability to maintain accurate records and databases.View
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Customer service expertise
Experience providing high-quality assistance and information to clients.View
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