Life Claims Team Manager
About the job
This job is about leading with purpose at TAL, a company dedicated to protecting Australians during their most challenging times. By inspiring capability and sound judgement within a high-performing claims team, you will help deliver compassionate outcomes and empower people to move forward in life. Collaboration, flexibility, and inclusivity are at the heart of how the team works together.
You'll be responsible for
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Leading a claims team
Lead a high-performing claims team that delivers fair, timely and compassionate outcomes for customers when it matters most.🌟
Championing customer experience
Champion a market-leading claims experience by balancing customer care, sound judgement and regulatory integrity.📈
Building team capability
Build team capability and confidence through coaching, performance leadership and purposeful development.Key criteria
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Life insurance claims experience
Strong background in delivering fair, high-quality claims outcomes.View
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People leadership skills
Experience leading teams with confidence, care, and accountability.View
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Understanding of claims regulations
Proven knowledge of claims practices and industry standards.View
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