About the job
Join Bunnings as a Loyalty Lead and help shape the future of loyalty at one of Australiaâs most loved brands. This job offers a fantastic opportunity to make a real impact on how millions of customers experience Bunnings through innovative loyalty features and memorable member activations. The team thrives on collaboration, learning together, and inspiring each other to give it a red hot go!
You'll be responsible for
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Shaping loyalty roadmap
Getting hands-on with work that genuinely shapes the loyalty roadmap, including testing and validating new features.đ
Enhancing digital experience
Lifting the digital loyalty experience by making member benefits clearer and easier to use across the online shopping journey.đ
Coordinating member events
Creating high-impact member events, owning everything from planning through to delivery and post-campaign insights.Key criteria
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5â7 years in loyalty or CRM
Experience in loyalty, CRM, or customer strategy roles is essential.View
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Project coordination experience
Proven ability to manage multiple streams of work effectively.View
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Data-driven mindset
Ability to translate insights into actionable recommendations.View
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