Cricket Australia1 follower8 jobs

Loyalty Program Lead

Mid levelFull-timeHybridMelbourne VIC, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

Joining Cricket Australia means becoming part of a proud history while shaping the future of cricket. This exciting opportunity allows you to lead the development of a new customer engagement and loyalty program, making a real impact on how fans connect with the game. The team values collaboration and innovation, working together to inspire everyone to love and play cricket.

Meet the team

About the company

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You'll be responsible for

🚀

Leading program development

Lead the development and execution of a new loyalty program including value proposition, benefits and experiences.
🗺️

Managing program roadmap

Own the loyalty program roadmap, aligning with brand, customer and commercial objectives.
🔗

Collaborating with teams

Collaborate with commercial partners to unlock value and integrated program opportunities.

Key criteria

📊

Customer loyalty program experience

5–7+ years in loyalty or customer engagement programs.

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🔍

Analytical skills

Proven ability to turn data into actionable insights.

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🤝

Stakeholder management skills

Demonstrated experience collaborating across teams and partners.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer loyalty program experience
5–7+ years in loyalty or customer engagement programs.

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Analytical skills
Proven ability to turn data into actionable insights.

View

Stakeholder management skills
Demonstrated experience collaborating across teams and partners.

View

Marketing execution experience
Experience delivering complex marketing programs end-to-end.

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