Manager, Case Management (ER Specialist)
About the job
The Manager, Case Management Support (ER Specialist) at Qantas is a vital position that focuses on delivering expert advice and coaching on employee relations matters. This job plays a crucial role in ensuring that the workplace remains fair and compliant while supporting leaders in managing complex cases. The team thrives on collaboration, creativity, and a commitment to professional growth, making it an exciting opportunity for anyone passionate about human resources.
You'll be responsible for
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Tackling diverse employee relations matters across the Qantas Group
Addressing a variety of employee relations issues to ensure a harmonious workplace.đ¤
Partnering with leaders to deliver consistent, high-quality outcomes in a fast-paced environment
Collaborating with leadership to achieve effective and timely resolutions to employee matters.đź
Delivering expert advice and hands-on coaching across a broad range of people management issues
Providing guidance and support to managers on various employee management topics.Key criteria
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Tertiary qualification in HR or Employment Law
Possess relevant qualifications or equivalent experience in HR or law.View
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Experience in complex misconduct investigations
Demonstrated experience advising on sensitive employee matters.View
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Exceptional communication skills
Strong written and verbal skills with attention to detail.View
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