Water Corporation1 follower21 jobs

Manager - Customer Financial Solutions

Mid levelFull-timeHybridStirling, WA, AustraliaFinancePeople and cultureCustomer successPosted 1 month ago
View your fit0 of 9 criteria met

About the job

The Manager - Customer Financial Solutions at Water Corporation is a full-time, permanent job based in Balcatta, offering flexible working options. This position plays a vital role in driving the achievement of Business Unit plan objectives through strong leadership and fostering a customer-focused culture. The team values collaboration and aims to make a meaningful contribution to the community of Western Australia, ensuring essential services are delivered effectively.

You'll be responsible for

🚀

Driving achievement of Business Unit plan objectives

Lead the team to meet strategic goals while promoting a customer-focused and collaborative culture.
📊

Delivering comprehensive analysis and reporting

Analyze debt portfolios and financial hardship programs to refine debt management strategies through data-driven decision-making.
🤝

Building and maintaining productive relationships

Engage with external agencies and stakeholders to support service delivery and mutual objectives.

Skills you'll need

👥

Leadership

Substantial experience in managing, coaching, and mentoring teams to maximize their potential and contributions.
🧠

Analytical skills

Demonstrated high level of conceptual and analytical skills to inform decision-making.
💬

Interpersonal skills

Excellent ability to negotiate effectively and influence outcomes at all levels.

Meet the team

About the company

View your fit

0 of 5 criteria met
Degree in finance or business
Possession of a relevant degree to support financial leadership.

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Leadership experience
Substantial experience managing and mentoring teams effectively.

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Billing and collections expertise
Considerable experience leading customer-focused billing and collections teams.

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Analytical skills
Demonstrated high-level conceptual and analytical skills for decision-making.

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Interpersonal and negotiation skills
Excellent ability to negotiate and influence outcomes at all levels.

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