Marriott8 followers192 jobs

Manager on Duty

Mid levelFull-timeOfficeBrisbane QLD, AustraliaPosted 1 month agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Manager on Duty at W Brisbane plays a pivotal role in creating an unforgettable guest experience. By fostering a culture of excellence and collaboration, this job ensures that every guest feels valued and cared for. Teamwork and open communication are at the heart of how the team operates, making it a vibrant and supportive workplace.

Meet the team

About the company

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You'll be responsible for

🏨

Managing operations

Overseeing day-to-day operations to ensure quality and standards are met for guests.
🤝

Resolving conflicts

Handling complaints and disputes to maintain a positive guest experience.
👥

Supervising talent

Ensuring that team members are meeting service and operational needs.

Key criteria

🏨

Hotel operations management experience

Demonstrated experience managing daily hotel operations and guest services.

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🤝

Conflict resolution skills

Proven ability to handle complaints and resolve disputes effectively.

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📈

Financial goal management

Experience understanding and achieving financial objectives in hospitality.

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5 criteria for this job
Hotel operations management experience
Demonstrated experience managing daily hotel operations and guest services.

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Conflict resolution skills
Proven ability to handle complaints and resolve disputes effectively.

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Financial goal management
Experience understanding and achieving financial objectives in hospitality.

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Interpersonal communication skills
Strong skills in leading and influencing team members.

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Team collaboration experience
Experience fostering trust and cooperation among diverse teams.

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