About the job
The Manager on Duty at W Brisbane plays a pivotal role in creating an unforgettable guest experience. By fostering a culture of excellence and collaboration, this job ensures that every guest feels valued and cared for. Teamwork and open communication are at the heart of how the team operates, making it a vibrant and supportive workplace.
You'll be responsible for
🏨
Managing operations
Overseeing day-to-day operations to ensure quality and standards are met for guests.🤝
Resolving conflicts
Handling complaints and disputes to maintain a positive guest experience.👥
Supervising talent
Ensuring that team members are meeting service and operational needs.Key criteria
🏨
Hotel operations management experience
Demonstrated experience managing daily hotel operations and guest services.View
🤝
Conflict resolution skills
Proven ability to handle complaints and resolve disputes effectively.View
📈
Financial goal management
Experience understanding and achieving financial objectives in hospitality.View
View more