Marriott10 followers468 jobs

Manager on Duty

Mid levelFull-timeHybridMelbourne VIC, AustraliaPosted 3 months agoVerified 12 hours ago
Pending fitX of Y criteria met

About the job

This job is about being the Property Manager on Duty, where you will oversee all property operations and ensure that guests receive the highest levels of hospitality and service. Your impact will be felt as you resolve guest issues and manage the flow of questions in the lobby, creating a welcoming atmosphere. The team thrives on collaboration and continuous improvement, working together to enhance the guest experience.

You'll be responsible for

🏢

Overseeing property operations

Managing all aspects of property operations to ensure high levels of hospitality and service are maintained.
🛎️

Resolving guest issues

Acting as the primary point of contact for guest concerns and ensuring timely resolution of any issues.
🌟

Supporting team development

Providing guidance and feedback to associates, ensuring they are trained and empowered to deliver exceptional service.

Key criteria

🏨

Guest services experience

4+ years in guest services or related field.

View

📊

Financial statement review

Experience reviewing financial reports for operational insights.

View

🤝

Strong communication skills

Proven ability to communicate effectively across departments.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories
Apply on Marriott
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Guest services experience
4+ years in guest services or related field.

View

Financial statement review
Experience reviewing financial reports for operational insights.

View

Strong communication skills
Proven ability to communicate effectively across departments.

View

Problem resolution skills
Demonstrated experience resolving guest and operational issues.

View

A meaningful career starts with a match

Get started

Similar jobs

View all
Marriott
Marriott
Manager on DutyBrisbane, QLD · Full-time
The Manager on Duty at W Brisbane plays a pivotal role in creating an unforgettable guest experience. By fostering a culture of excellence and collaboration, this job ensures that every guest feels valued and cared for. Teamwork and open communication are at the heart of how the team operates, making it a vibrant and supportive workplace.
Marriott
Marriott
Manager on DutySydney, NSW · Full-time
The Duty Manager position at Sheraton is all about creating a welcoming environment where guests and associates feel a sense of belonging. This job is crucial in ensuring that day-to-day operations run smoothly, providing exceptional guest experiences, and fostering a community-focused atmosphere. The team thrives on collaboration and support, making it a great place to grow and develop your career.
Marriott
Marriott
Manager on DutyBrisbane, QLD · Full-time
The Manager on Duty at W Brisbane is a pivotal job that focuses on enhancing guest experiences while managing daily hotel operations. This position is all about fostering a culture of excellence and ensuring that every guest feels valued and satisfied. The team thrives on collaboration, creativity, and a shared commitment to delivering the W experience.
Marriott
Marriott
Manager on DutyBrisbane, QLD · Full-time
The Manager on Duty at Four Points by Sheraton Brisbane plays a vital role in leading the Front Office Team and ensuring exceptional guest experiences. This position is all about innovation, engagement, and leadership, making a significant impact on guest satisfaction and loyalty. The team thrives on collaboration and empowerment, creating an environment where everyone can do their best work.