Marriott8 followers192 jobs

Manager on Duty

Mid levelFull-timeHybridMelbourne VIC, AustraliaPosted 3 weeks agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

This job is about being the Property Manager on Duty, where you will oversee all property operations and ensure that guests receive the highest levels of hospitality and service. Your impact will be felt as you resolve guest issues and manage the flow of questions in the lobby, creating a welcoming atmosphere. The team thrives on collaboration and continuous improvement, working together to enhance the guest experience.

Meet the team

About the company

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You'll be responsible for

🏢

Overseeing property operations

Managing all aspects of property operations to ensure high levels of hospitality and service are maintained.
🛎️

Resolving guest issues

Acting as the primary point of contact for guest concerns and ensuring timely resolution of any issues.
🌟

Supporting team development

Providing guidance and feedback to associates, ensuring they are trained and empowered to deliver exceptional service.

Key criteria

🏨

Guest services experience

4+ years in guest services or related field.

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📊

Financial statement review

Experience reviewing financial reports for operational insights.

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🤝

Strong communication skills

Proven ability to communicate effectively across departments.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Guest services experience
4+ years in guest services or related field.

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Financial statement review
Experience reviewing financial reports for operational insights.

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Strong communication skills
Proven ability to communicate effectively across departments.

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Problem resolution skills
Demonstrated experience resolving guest and operational issues.

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