Monash University23 followers36 jobs

Manager, Safety and Intake

Mid levelSeniorFull-timeHybridClayton VIC 3168, AustraliaAdministrationPeople and culturePosted 1 week agoVerified 1 week ago
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About the job

The Manager, Safety and Intake is a pivotal job at Monash University, focusing on leading the Safer Community Unit and CARE Services. This position plays a crucial role in ensuring timely and trauma-informed responses to complex matters while fostering a culture of continuous improvement and innovation. The team thrives on collaboration and inclusivity, making it a vibrant place to work.

You'll be responsible for

📋

Overseeing intake and triage

Managing the intake, triage, and assessment of enquiries, ensuring timely responses to complex matters.
👥

Leading a specialist team

Guiding and developing a team of Intake Specialists to deliver high-quality service.
🌐

Building stakeholder relationships

Establishing strong connections with internal and external stakeholders to enhance service delivery.

Key criteria

🎓

Postgraduate qualifications

Possession of relevant postgraduate qualifications in counselling or related fields.

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🧠

Experience in mental health triage

Demonstrated experience in complex mental health triage environments.

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🤝

Stakeholder engagement skills

Proven ability to build strong relationships with diverse stakeholders.

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Meet the team

About the company

View your fit

5 criteria for this job
Postgraduate qualifications
Possession of relevant postgraduate qualifications in counselling or related fields.

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Experience in mental health triage
Demonstrated experience in complex mental health triage environments.

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Stakeholder engagement skills
Proven ability to build strong relationships with diverse stakeholders.

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Knowledge of trauma-informed practice
Strong understanding of trauma-informed approaches and risk assessment.

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Leadership experience
Experience leading specialist teams in high-pressure situations.

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