Medical Administration Officer/Receptionist
About the job
This job is about providing exceptional customer service and administrative support at Icon Cancer Centre. As the first point of contact for patients, you will play a crucial role in ensuring a positive experience while managing various administrative tasks. The team values a supportive and collaborative environment, where everyone contributes to delivering world-class cancer care.
You'll be responsible for
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Welcoming patients
Welcome patients and collect personal details to ensure a smooth check-in process.📅
Scheduling appointments
Schedule appointments and manage patient flow to optimize clinic operations.💳
Processing billing
Process billing for Medicare, DVA, and private health, discussing out-of-pocket costs with patients.Key criteria
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Medical administration experience
Demonstrated experience in medical administration or reception roles.View
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Billing knowledge
Familiarity with Medicare, DVA, and private health billing processes.View
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Strong communication skills
Proven verbal and written communication abilities.View
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