Medical Imaging Receptionist
About the job
The Medical Imaging Receptionist position at Imaging Associates is an exciting opportunity to be the first point of contact for patients in a doctor-led, rapidly growing radiology business. This role is essential in providing exceptional service and ensuring a smooth experience for patients visiting the practice. The team values a people-centered approach, fostering a supportive environment where everyone can thrive and contribute to enhancing patient care.
You'll be responsible for
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Welcoming patients
You will warmly welcome patients and provide them with information about their appointments, ensuring they feel at ease.π
Managing calls and bookings
Efficiently manage calls and patient bookings to maintain a smooth operation of the practice.β
Responding to enquiries
Respond to enquiries from patients and referrers, providing accurate information and assistance.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service in a healthcare setting.View
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Reception and administration skills
Proven background in reception and administrative tasks, ideally in medical environments.View
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Technology proficiency
Confidence in using multiple systems and software for patient management.View
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