Imaging Associates9 jobs

Medical Imaging Receptionist

JuniorMid levelFull-timeOfficeMelbourne VIC, AustraliaAdministrationPeople and cultureCustomer servicePosted 3 weeks ago
Pending fitX of Y criteria met

About the job

The Medical Receptionist position at Imaging Associates is a fantastic opportunity to be the first point of contact for patients, ensuring they receive a smooth and compassionate experience. This role is crucial in supporting patients through their medical imaging journey while working in a values-driven environment. The team thrives on collaboration and is dedicated to providing quality service, making a meaningful impact in healthcare.

You'll be responsible for

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Handling inbound calls

Answering patient inquiries in a calm, professional manner.
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Managing patient bookings

Handling bookings, rescheduling, and cancellations efficiently.
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Performing administrative tasks

Supporting the wider team with various administrative duties.

Key criteria

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Strong customer service skills

Demonstrated ability to provide compassionate patient support.

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Attention to detail

Proven commitment to maintaining accurate patient records.

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Technology proficiency

Experience managing multiple systems while communicating.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Strong customer service skills
Demonstrated ability to provide compassionate patient support.

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Attention to detail
Proven commitment to maintaining accurate patient records.

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Technology proficiency
Experience managing multiple systems while communicating.

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Team collaboration experience
Ability to work effectively both independently and with a team.

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Flexible availability
Willingness to work a rotating roster between 8am and 6pm.

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