Medical Receptionist
About the job
The Medical Receptionist position at Lumus Imaging in Kawana is all about providing exceptional support to patients and ensuring a smooth experience during their appointments. This job plays a crucial role in the healthcare journey, as you will be the first point of contact for patients, helping them navigate their imaging needs. The team thrives on collaboration, support, and a shared commitment to making a positive impact on the community.
You'll be responsible for
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Greeting patients
Welcoming patients at the front desk and ensuring they feel comfortable and informed.📅
Managing appointments
Coordinating and booking radiology exams through various systems.📞
Handling inquiries
Responding to incoming calls and directing them appropriately.Key criteria
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Customer service experience
Demonstrated experience in providing exceptional customer service.View
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Appointment booking skills
Proven ability to manage and coordinate appointment bookings effectively.View
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Data entry proficiency
Experience with accurate data entry and patient record management.View
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