Medical Receptionist
About the job
The Medical Receptionist job at Lumus Imaging is all about providing exceptional support to patients and ensuring their experience is seamless. This role is crucial in managing appointments and maintaining patient records while working collaboratively with a dedicated team. Lumus Imaging values a supportive culture, offering opportunities for professional development and a work-life balance.
You'll be responsible for
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Greeting patients
Welcoming patients at the front desk and ensuring a smooth check-in process.📅
Managing appointments
Coordinating and booking radiology exams through various systems.📞
Handling communications
Taking and directing incoming calls to appropriate staff members.Key criteria
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Customer service experience
Demonstrated experience providing exceptional customer service in a reception setting.View
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Appointment booking skills
Proven ability to manage and coordinate appointment bookings efficiently.View
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Data entry proficiency
Experience with accurate data entry and patient record management.View
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