Integral Diagnostics (IDX)82 jobs

Medical Receptionist

JuniorFull-timeOfficeElsternwick VIC 3185, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

Join a supportive team as a Medical Receptionist in a fast-paced clinic located in Malvern. This job is an excellent opportunity for a customer service superstar who is eager to learn and grow. The team values collaboration and is committed to providing exceptional service to every patient.

Meet the team

About the company

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You'll be responsible for

📞

Managing phone enquiries

Handling all phone enquiries in a timely, professional and confidential manner.
👋

Front of house reception

Greeting patients upon arrival and ensuring a welcoming atmosphere.
📅

Scheduling appointments

Organising appointments for patients and referrers efficiently.

Key criteria

📞

Customer service experience

Demonstrated experience in a customer-facing role is essential.

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💻

Advanced computer skills

Proven proficiency in computer and keyboard skills is required.

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🧠

Willingness to learn

Eager to understand medical imaging terminology and processes.

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A meaningful career starts with a match

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5 criteria for this job
Customer service experience
Demonstrated experience in a customer-facing role is essential.

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Advanced computer skills
Proven proficiency in computer and keyboard skills is required.

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Willingness to learn
Eager to understand medical imaging terminology and processes.

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People skills
Ability to show care, compassion, and empathy to patients.

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Time management skills
Experience in staying organized and meeting team KPIs.

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