Integral Diagnostics (IDX)82 jobs

Medical Receptionist

JuniorFull-timeOfficeDandenong VIC 3175, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

Join a supportive team as a Medical Receptionist in a fast-paced clinic located in Dandenong. This job offers a fantastic opportunity for those who are eager to learn and have a strong customer service background. The team values collaboration and is dedicated to providing compassionate care to all patients.

Meet the team

About the company

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You'll be responsible for

📞

Managing phone enquiries

Handling all phone inquiries in a timely, professional, and confidential manner to ensure patient satisfaction.
👋

Greeting patients

Welcoming patients upon arrival at the clinic, creating a friendly and inviting atmosphere.
📅

Scheduling appointments

Coordinating and scheduling appointments for patients and referrers, ensuring efficient clinic operations.

Key criteria

📞

Strong customer service skills

Demonstrated experience providing exceptional customer service in a healthcare setting.

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🗓️

Time management and organisational skills

Proven ability to manage multiple tasks efficiently in a fast-paced environment.

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🔍

Attention to detail

High level of accuracy in handling patient information and administrative tasks.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Strong customer service skills
Demonstrated experience providing exceptional customer service in a healthcare setting.

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Time management and organisational skills
Proven ability to manage multiple tasks efficiently in a fast-paced environment.

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Attention to detail
High level of accuracy in handling patient information and administrative tasks.

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Teamwork and autonomy
Experience working collaboratively and independently in a medical reception environment.

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Experience with Medicare services
Familiarity with Medicare processes and billing practices is highly regarded.

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