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Medical Secretary

Mid levelFull-timeOfficeBrisbane QLD, AustraliaAdministrationCustomer service and supportPosted 4 days ago
View your fit0 of 9 criteria met

About the job

This job is about joining the compassionate Administration Team at Icon Cancer Centre as a Medical Secretary / Day Hospital Administrator. The role is vital in providing administrative support to specialists and ensuring a seamless experience for patients and their families. The team thrives on collaboration and is dedicated to delivering exceptional care in a supportive environment.

You'll be responsible for

👋

Welcoming patients and managing admissions

Greet patients, collect personal details, and complete admissions paperwork while ensuring health fund checks are done.
📅

Scheduling and organising appointments

Schedule patient appointments and organise day lists for consultants to ensure smooth operations.
🗣️

Communicating with patients and families

Clearly communicate with patients and their families about financial costs and ensure they are well-informed throughout their care journey.

Skills you'll need

🏥

Healthcare administration experience

Experience in healthcare administration is essential for managing patient interactions and administrative tasks effectively.
🗂️

Excellent organisational skills

Strong organisational skills are necessary to manage appointments, patient records, and administrative duties efficiently.
😊

Customer service skills

Outstanding customer service skills are crucial for ensuring a positive experience for patients and their families.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Healthcare administration experience
Demonstrated experience in healthcare administration roles is essential.

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Customer service skills
Proven ability to deliver excellent service to patients and families.

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Organisational skills
Strong organisational skills for managing appointments and paperwork.

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Computer proficiency
Competence in using Word and Excel for administrative tasks.

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Medical terminology knowledge
Basic understanding of medical terminology is advantageous.

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