People First Bank
Member Service Consultant - Casuarina Branch
JuniorPart-timeOfficeNorthern Territory, AustraliaPeople and cultureSalesCustomer servicePosted 3 weeks ago
About the job
The Customer Service Consultant position at People’s First Bank is an exciting opportunity for those passionate about customer service and looking to start a career in banking. This role is vital in creating positive experiences for members by understanding their needs and providing tailored solutions. The team values flexibility and collaboration, ensuring a supportive environment that promotes work-life balance.
You'll be responsible for
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Delivering exceptional customer service
Being the face of People’s First Bank, ensuring members receive consistent high-quality service.❤️
Building rapport with members
Listening to members' needs and aligning them with suitable products, including personal loans and insurance.📱
Supporting digital banking services
Helping customers navigate and utilize digital services to enhance their banking experience.What we're looking for
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Customer service experience
Demonstrated experience creating positive customer interactions.View fit
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Flexible availability
Full availability across weekdays for varied hours.View fit
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Digital service proficiency
Experience using contemporary systems and software.View fit
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