People First Bank
Member Service Consultant-Flinders Street Branch
JuniorPart-timeHybridAdelaide SA, AustraliaFinanceCustomer service and supportPeople and culturePosted 1 month ago
About the job
The Member Service Consultant position at People First Bank's Flinders Street branch is an exciting opportunity for customer service professionals looking to embark on a rewarding journey in banking. This role is vital in creating meaningful connections with members, helping them achieve their financial goals while enjoying a flexible work-life balance. The team thrives on collaboration and support, ensuring that every member feels valued and empowered.
You'll be responsible for
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Supporting members
Building trust and listening to members' needs to guide them toward the right financial solutions.📣
Promoting products
Identifying opportunities to promote banking products and services to enhance member experience.🖥️
Navigating systems
Using multiple contemporary systems and software programs to assist members effectively.What we're looking for
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Customer service experience
Demonstrated experience delivering high-quality customer service.View fit
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Communication skills
Proven ability to build connections and engage with members.View fit
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Digital services proficiency
Experience supporting customers in using digital banking services.View fit
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