RAC WA30 jobs

Member Solutions Consultant - Outbound

JuniorMid levelFull-timeOfficeWest Perth WA 6005, AustraliaSalesCustomer servicePosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As an Outbound Member Solutions Consultant at RAC, you will be the first point of contact for over 1.3 million members, delivering personalized solutions that enhance their experience. This role is crucial in fostering trust and security within the community, as you help members navigate their policies and make informed decisions. The team thrives on collaboration and support, ensuring that everyone is empowered to grow and succeed.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📞

Making outbound calls

Connecting with members daily to discuss their current RAC products
💬

Having meaningful conversations

Engaging with existing members about their policies and needs
🆘

Providing support and advice

Assisting new members with their inquiries and concerns

Key criteria

📞

Customer service and sales experience

Demonstrated experience in customer service and sales environments.

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💻

Strong computer literacy

Proven ability to navigate multiple systems confidently.

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🗣️

Clear communication skills

Experience building rapport through confident communication.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Customer service and sales experience
Demonstrated experience in customer service and sales environments.

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Strong computer literacy
Proven ability to navigate multiple systems confidently.

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Clear communication skills
Experience building rapport through confident communication.

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Empathy and resilience
Ability to support members in challenging situations.

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Full Australian working rights
Possession of valid working rights in Australia.

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