About the job
As an Outbound Member Solutions Consultant at RAC, you will be the first point of contact for over 1.3 million members, delivering personalized solutions that enhance their experience. This role is crucial in fostering trust and security within the community, as you help members navigate their policies and make informed decisions. The team thrives on collaboration and support, ensuring that everyone is empowered to grow and succeed.
You'll be responsible for
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Making outbound calls
Connecting with members daily to discuss their current RAC products💬
Having meaningful conversations
Engaging with existing members about their policies and needs🆘
Providing support and advice
Assisting new members with their inquiries and concernsKey criteria
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Customer service and sales experience
Demonstrated experience in customer service and sales environments.View
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Strong computer literacy
Proven ability to navigate multiple systems confidently.View
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Clear communication skills
Experience building rapport through confident communication.View
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