HCF Australia11 followers19 jobs

Branch Member Consultant

JuniorMid levelFull-timeOfficeTea Tree TAS 7017, AustraliaSalesCustomer servicePosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

Join the dedicated team at HCF Modbury Branch in Tea Tree Plaza as a Branch Member Consultant! This job is all about providing exceptional customer service and guiding members in making informed healthcare choices. The team values collaboration and a supportive environment, ensuring everyone has the opportunity to thrive and make a positive impact.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🌟

Providing exceptional customer service

Embrace face-to-face and telephone needs-based selling, highlighting our diverse range of health, life, and other insurance products.
✅

Resolving member issues

Ensure resolutions to our members’ problems that go beyond expectations.
📋

Maintaining membership information

Maintain the accuracy of our membership information in accordance with organisational policies and procedures.

Key criteria

💼

Customer service experience

Proven background in customer service environments is essential.

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📞

Needs-based selling experience

Experience in needs-based selling is highly desirable.

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🖥️

Computer systems proficiency

Quick to grasp complex computer systems for effective service.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Customer service experience
Proven background in customer service environments is essential.

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Needs-based selling experience
Experience in needs-based selling is highly desirable.

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Computer systems proficiency
Quick to grasp complex computer systems for effective service.

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Team collaboration skills
Thrives in a collaborative team environment for success.

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Adaptability to change
Adaptable to evolving work practices and needs.

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