Membership Manager | Carlingford
About the job
As a Membership Manager at Fitness First, you will lead a dynamic team of Member Support Consultants, driving club growth and creating unforgettable member experiences. This job is all about blending people leadership with performance, ensuring that every member feels welcomed and supported on their fitness journey. The team thrives on collaboration, motivation, and a shared passion for helping others succeed.
You'll be responsible for
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Leading and developing team
Lead, coach, and develop the Member Support Consultant team to achieve sales and retention targets.📈
Driving member growth
Drive member growth through acquisition, integration, and proactive retention strategies.🛎️
Overseeing operations
Oversee front desk operations and set the standard for exceptional member service.Key criteria
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Sales and customer service experience
Proven background achieving KPIs in sales and customer service.View
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Team leadership experience
Experience leading and motivating teams to achieve goals.View
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Understanding of sales cycle
Strong grasp of sales processes and customer retention strategies.View
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