Amazon
Mid levelContractHybridSydney NSW, AustraliaCustomer service and supportDataInformation technologyPosted 21 hours ago
About the job
The Migration Support Specialist job is all about ensuring accurate and efficient customer migrations while collaborating with various internal stakeholders. This position plays a crucial role in supporting the migration process and enhancing customer experiences. At Vocus, teamwork and adaptability are at the heart of how we operate, fostering a dynamic and inclusive environment.
You'll be responsible for
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Coordinating migration activities
Coordinate end-to-end migration activities across sales, provisioning, delivery, and billing teams to ensure smooth transitions.✅
Conducting data validation checks
Perform data validation checks to ensure accuracy of customer information prior to migration.📞
Acting as a key point of contact
Serve as a key point of contact for internal teams regarding migration status and next steps.What we're looking for
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3+ years in sales support or order management
Experience in telecommunications or IT environments is essential.View fit
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Proficient organizational and coordination skills
Ability to manage multiple tasks and priorities effectively.View fit
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Effective communication skills
Clear communication with internal teams and stakeholders is crucial.View fit
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