About the job
The Mobile Case Manager position at EML is an exciting opportunity to make a positive impact on individuals' lives every day. By focusing on early and personal claims management, you will help injured workers return to work while supporting their employers. EML fosters a collaborative and inclusive culture, ensuring that every team member feels valued and empowered.
You'll be responsible for
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Delivering personalised assistance
Providing face-to-face support to workers and employers to facilitate their recovery and return to work.💬
Providing workers’ compensation advice
Offering guidance and advice to stakeholders including workers, employers, and service providers.🏢
Conducting community visits
Visiting work sites and medical clinics to support injured workers and their employers.Key criteria
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Rehabilitation and return to work knowledge
Demonstrated knowledge and experience in rehabilitation and return to work processes.View
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NSW workers' compensation legislation knowledge
Understanding of NSW workers' compensation laws and regulations.View
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Effective listening and conflict resolution skills
Proven ability to understand and address the needs of injured workers.View
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