Modern Workplace Engineer
About the job
The Modern Workplace Engineer job is all about designing, implementing, and supporting Microsoft-based workplace and collaboration solutions at Perpetual Group. This position plays a crucial role in delivering secure, scalable, and user-centric solutions while fostering a collaborative and inclusive culture. Team members thrive on ownership, continuous improvement, and professional growth, making it an exciting opportunity to contribute to a dynamic enterprise environment.
You'll be responsible for
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Supporting workplace services
Managing escalations from the service desk and ensuring smooth operation of workplace and collaboration services.📈
Defining support processes
Uplifting and documenting support processes for in-scope services to enhance efficiency.✍️
Developing design documentation
Creating detailed design documentation for new and existing workplace services to ensure clarity and consistency.Key criteria
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3+ years in IT roles
Experience in IT, including modern workplace technologies.View
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Microsoft certifications
Certifications in M365, Office 365, or Azure are highly desired.View
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Design and support experience
Strong experience with Microsoft-based solutions like M365 and Teams.View
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