About the job
As the Modern Workplace Manager, you will lead and evolve JB Hi-Fi Group’s Modern Workplace function, shaping how technology enables people to do their best work every day. This job is all about creating seamless, secure, and reliable end user experiences across the Support Office and retail network. The team thrives on collaboration, creativity, and a commitment to excellence, making it a fantastic environment for growth and innovation.
You'll be responsible for
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Leading and developing a high-performing team
Creating an environment where people are supported to grow, learn, and deliver excellent outcomes for the business.🎯
Setting strategic direction for technologies
Ensuring solutions are user-centred, secure by design, and fit for scale.🖥️
Overseeing end user computing services
Ensuring SLAs are met and customer experience remains a core focus.Key criteria
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Experience leading modern workplace functions
Demonstrated experience managing service delivery and user experience in a modern workplace setting.View
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Strong understanding of Microsoft technologies
Proven knowledge of Intune, Microsoft 365, SCCM, and endpoint security.View
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People leadership skills
Experience in coaching and developing technical teams for optimal performance.View
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