About the job
As the Modern Workplace Lead Engineer at JB Hi-Fi, you will play a crucial role in delivering secure, reliable, and high-performing end-user computing services. This job is all about ensuring a seamless technology experience for everyone in the organization. The team thrives in a fast-paced environment that values creativity, diversity, and collaboration.
You'll be responsible for
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Acting as a subject matter expert
Providing advanced support, troubleshooting, new capability and technical guidance for complex technical issues.🚀
Leading and managing escalations
Performing in-depth diagnostics and remediation for complex end-user technology issues.📊
Managing Standard Operating Environments
Using Intune and SCCM to manage policies, configurations, security, compliance, and remediation.Key criteria
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3+ years in M365 technologies
Experience architecting and implementing M365 technologies, including Intune.View
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Technical leadership experience
Proven experience leading and mentoring other technologists.View
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Expertise in Intune and SCCM
Deep knowledge of managing desktop Standard Operating Environments.View
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