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Moonlight Welcome Agent

JuniorFull-timeOfficeSydney NSW, AustraliaPosted 2 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Moonlight Welcome Agent at W Sydney is an exciting opportunity to redefine night work and elevate guest experiences. This position plays a crucial role in delivering the unique W experience during nighttime hours, ensuring that every guest feels welcomed and valued. The team thrives on creativity and collaboration, making every shift an opportunity to shine.

You'll be responsible for

📝

Completing end-of-day activities

Finalizing daily transactions, including posting charges and running night audit backup.
🏨

Processing guest check-ins

Welcoming guests, assigning rooms, and ensuring a smooth check-in experience.
📞

Operating the telephone switchboard

Managing calls, processing wake-up requests, and relaying messages to guests.

Key criteria

🧾

Night audit experience

Proven experience completing night audit activities accurately.

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💳

Payment processing skills

Experience processing various payment types efficiently.

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📋

Guest check-in experience

Demonstrated experience managing guest check-ins and room assignments.

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4 criteria for this job
Night audit experience
Proven experience completing night audit activities accurately.

View

Payment processing skills
Experience processing various payment types efficiently.

View

Guest check-in experience
Demonstrated experience managing guest check-ins and room assignments.

View

Telephone switchboard operation
Experience operating a telephone switchboard and handling requests.

View

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