About the job
The Moonlight Welcome Agent at W Sydney is an exciting opportunity to redefine night work and elevate guest experiences. This position plays a crucial role in delivering the unique W experience during nighttime hours, ensuring that every guest feels welcomed and valued. The team thrives on creativity and collaboration, making every shift an opportunity to shine.
You'll be responsible for
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Completing end-of-day activities
Finalizing daily transactions, including posting charges and running night audit backup.🏨
Processing guest check-ins
Welcoming guests, assigning rooms, and ensuring a smooth check-in experience.📞
Operating the telephone switchboard
Managing calls, processing wake-up requests, and relaying messages to guests.Key criteria
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Night audit experience
Proven experience completing night audit activities accurately.View
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Payment processing skills
Experience processing various payment types efficiently.View
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Guest check-in experience
Demonstrated experience managing guest check-ins and room assignments.View
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