Motor Assessor Digital and Regional
About the job
The Motor Assessor Digital & Regional job at Allianz is all about delivering top-notch assessment outcomes while ensuring customer satisfaction. This position plays a crucial role in enhancing the service quality of repairers and resolving customer complaints efficiently. The team thrives in an inclusive environment that promotes lifelong learning and development, making it a fantastic opportunity to grow and make a meaningful impact.
You'll be responsible for
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Delivering assessment outcomes
Deliver best practicable assessment outcomes in either repair cost or total loss, ensuring compliance with motor assessing processes and guidelines.🤝
Improving customer service
Contributing to improving the customer service of selected and non-selected repairers, ensuring prompt resolution of complaints.📈
Meeting productivity objectives
Meeting or exceeding productivity objectives and completing total loss reports within 24 hours of assessment wherever practicable.Key criteria
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Trade qualification and experience
Significant post-apprenticeship experience in panel beating, spray painting, or motor mechanics.View
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Motor insurance assessing experience
Demonstrated experience in motor vehicle assessing practices and quoting.View
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Technical proficiency
Proven skills with systems, software, databases, and reporting tools.View
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