Suncorp Group
Motor Assessor Metropolitan SA
About the job
The Motor Assessor job at Allianz is all about delivering exceptional assessment outcomes while ensuring compliance with industry standards. This role plays a crucial part in enhancing customer service and improving repairer performance, making a real impact on the community. The team values inclusivity, collaboration, and a commitment to lifelong learning, creating an environment where everyone can thrive.
You'll be responsible for
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Delivering assessment outcomes
Deliver best practicable assessment outcomes in either repair cost or total loss, ensuring compliance with motor assessing processes and guidelines.🤝
Improving customer service
Contribute to improving the customer service of selected and non-selected repairers, providing prompt resolution of complaints.⏱️
Meeting productivity objectives
Meet or exceed productivity objectives and complete total loss reports within 24 hours of assessment wherever practicable.What we're looking for
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Trade qualification and experience
Significant experience as a panel beater, spray painter, or motor mechanic.View fit
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Motor assessing experience
Demonstrated experience in motor vehicle assessing practices and quoting.View fit
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Communication skills
Excellent verbal and written communication skills for effective stakeholder engagement.View fit
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