Suncorp Group
Motor Assessor - NSW
Mid levelFull-timeHybridSydney NSW, AustraliaProfessional servicesCustomer service and supportPosted 4 days ago
About the job
This job is about assessing and resolving motor claims with precision and care, driving customer trust through high-quality repair outcomes across Sydney and various NSW locations. The impact of this job is significant as it ensures that customers receive fair and timely resolutions while maintaining high repair standards. The team values collaboration, diversity, and inclusivity, creating a supportive environment for everyone involved.
You'll be responsible for
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Negotiating with repairers
Negotiate with repairers to achieve the best repair method, cost, and quality outcomes.🚗
Assessing vehicles
Assess vehicles on-road and via desktop using Suncorp’s assessing frameworks.⚖️
Managing escalations and disputes
Manage escalations and disputes, ensuring timely and fair resolutions.What we're looking for
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Trade qualification in motor assessment
Cert III in panel beating, spray painting, or mechanics is essential.View fit
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3+ years post-trade experience
Demonstrated experience in motor assessment and repair processes.View fit
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Quote writing and estimating skills
Proven ability to prepare accurate repair quotes.View fit
View more