Transport NSW1 follower40 jobs

Network Services Coordinator

JuniorMid levelFull-timeOfficeAlexandria NSW 2015, AustraliaOperations consultingCustomer servicePosted 3 days agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

This job is all about making New South Wales a better place to work, live, and travel. Every day brings new challenges in a fast-paced environment, where you will connect with millions of people and play a vital role in keeping services running smoothly. The team thrives on collaboration and high performance, ensuring that passenger safety and service reliability are always prioritized.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

👀

Monitoring live operations

Keeping an eye on live operations and responding to incidents as they unfold to ensure smooth service delivery.
🔗

Coordinating incident responses

Acting as the link between incident response, alternative transport coordination, and clear communication to customers.
🤝

Collaborating with teams

Working closely with station teams, operations, transport partners, and coach providers to handle disruptions effectively.

Key criteria

🚦

Operations and incident management experience

Proven experience in operations or incident management within transport.

View

🗣️

Strong communication skills

Demonstrated ability to communicate effectively in high-pressure situations.

View

🚆

Rail operations knowledge

Experience with rail operations, train crewing, or rolling stock management.

View

View more

A meaningful career starts with a match

View your fit

5 criteria for this job
Operations and incident management experience
Proven experience in operations or incident management within transport.

View

Strong communication skills
Demonstrated ability to communicate effectively in high-pressure situations.

View

Rail operations knowledge
Experience with rail operations, train crewing, or rolling stock management.

View

Analytical skills
Experience logging and analysing operational delays for improvement.

View

Collaboration experience
Proven ability to coordinate with multiple stakeholders effectively.

View

Similar jobs

View all
Canon
Canon
On-site Services Coordinator (Part-time)Sydney, NSW · Part-time
Join Canon, a globally recognised leader in imaging and technology, as an Onsite Services Coordinator. This job is all about delivering high-quality support for Canon’s Managed Document Services, ensuring smooth onsite service delivery and a consistently positive client experience. The team thrives on collaboration and support, creating an environment where everyone can grow and succeed together.
WTW
WTW
Facilities Services CoordinatorMelbourne, VIC · Full-time
This job is about joining WTW’s Facilities Services team in Sydney, where you will play a vital role in creating a safe and welcoming workplace experience. The position offers a fantastic opportunity for personal growth and career progression within a supportive and inclusive environment. Teamwork and collaboration are at the heart of how we operate, ensuring that everyone contributes to a well-run office.
NSW Department of Primary Industries and Regional Development
NSW Department of Primary Industries and Regional Development
Research Officer Action Research Network Coordinator (Central and Southern)Trangie, NSW · Full-time
This job is all about working directly with New South Wales grain and cotton growers to turn low-emissions farming into a reality. As the Research Officer ARN Coordinator, you will play a crucial role in managing on-farm demonstrations and facilitating peer-to-peer learning, helping farmers adopt practical greenhouse gas mitigation strategies. The team values collaboration, trust, and a commitment to reaching net zero by 2050.
Airservices Australia
Airservices Australia
Employee Services CoordinatorQLD · Full-time
Join Airservices Australia as an HR Coordinator and be part of a mission-driven organisation that safeguards people and manages our skies. This job offers a fantastic opportunity to contribute to a culture focused on service excellence while supporting your career growth in a dynamic team. Embrace the chance to make a meaningful impact in the aviation industry while enjoying hybrid working and flexibility.