Network Support Officer
About the job
This job is about supporting the effective operation of Ridge View Secondary College's Information Technology environment. By maintaining network systems and providing technical support, you will play a crucial role in ensuring the best outcomes for students and staff. The team values collaboration, flexibility, and a commitment to ongoing growth, creating a dynamic and supportive work environment.
You'll be responsible for
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Supporting IT operations
Maintaining network systems and ensuring compliance with asset management and security standards.🖥️
Delivering technical support
Providing informed technical advice and training to staff and users.🤝
Collaborating with support teams
Working with the Department of Education’s IT Support team to resolve issues and improve system reliability.Key criteria
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Network systems knowledge
Demonstrated knowledge of network systems and platforms relevant to the operating environment.View
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Analytical and problem-solving skills
Proven analytical skills for operational maintenance of IT networks.View
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Organisational skills
Experience planning and implementing data security procedures.View
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