IHG Hotels & Resorts4 followers82 jobs

Night Auditor

JuniorMid levelFull-timeHybridCanberra ACT, AustraliaPosted 1 month agoVerified 10 hours ago
Pending fitX of Y criteria met

About the job

The Night Auditor at Crowne Plaza Canberra plays a vital role in providing exceptional customer service during late-night shifts. This job is all about balancing the books and ensuring a seamless experience for guests. The team thrives on collaboration and support, creating an inclusive environment where everyone can flourish.

Meet the team

About the company

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You'll be responsible for

💳

Processing payments

Handling room charges, debit and credit transactions, cash, and cheques according to established procedures.
🛎️

Checking guests in and out

Managing guest check-ins, check-outs, and wake-up call requests to ensure a smooth experience.
📞

Answering phones and dealing with queries

Providing assistance to overnight guests and addressing their inquiries promptly.

Key criteria

💼

Accounting and mathematics skills

Proven skills for accurate auditing and payment processing.

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💵

Cash handling experience

Demonstrated experience counting and securing cash payments.

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💻

Computer literacy

Familiarity with PMS software for efficient operations.

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A meaningful career starts with a match

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View your fit

5 criteria for this job
Accounting and mathematics skills
Proven skills for accurate auditing and payment processing.

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Cash handling experience
Demonstrated experience counting and securing cash payments.

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Computer literacy
Familiarity with PMS software for efficient operations.

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Customer service experience
Experience providing excellent service to guests and staff.

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Knowledge of hotel operations
Understanding of hotel services and local area attractions.

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