Queensland Government
Night Manager
Mid levelFull-timeOfficeSydney NSW, AustraliaCustomer service and supportOperations consultingPeople operationsPosted 2 weeks ago
About the job
The Night Manager position at Scape is a vital part of the property-based Operations team, focusing on the safety and security of residents while managing night shift operations. This job is an incredible opportunity to create a vibrant and safe environment for students, ensuring they have a fantastic experience during their stay. The team thrives on collaboration and communication, making it a supportive and engaging workplace.
You'll be responsible for
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Conducting nightly audits
Ensuring accuracy and completeness of all financial transactions, including room charges and cash handling.🌙
Managing night shift operations
Overseeing guest check-ins and check-outs, responding to inquiries, and ensuring smooth operations during the night.🔒
Ensuring security and safety
Monitoring CCTV systems and addressing any security concerns or emergencies promptly.What we're looking for
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2+ years in customer service or operations
Experience in managing customer interactions and operations is essential.View fit
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Excellent communication skills
Ability to convey information clearly and effectively to guests and team members.View fit
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Strong organizational skills
Proven ability to manage multiple priorities while maintaining accuracy.View fit
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