Meet Jonathan and the team
About the job
HomeMade is part of the Attain Healthtech Group, dedicated to creating positive change in the care and support sector. This job is all about empowering older people to self-manage their services, helping them maintain independence and live fulfilling lives at home. The team is passionate about making a meaningful difference and values collaboration, innovation, and customer-centric approaches.
You'll be responsible for
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Collaborating with the customer qualifying team
Ensure a seamless onboarding experience for HomeMade customers.📞
Conducting welcome calls
Complete comprehensive virtual assessments using a wellness and enablement approach.📝
Developing personalised care plans
Make recommendations that promote independence and consider each customer’s risk profile.Key criteria
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Relationship-building skills
Experience building rapport quickly with diverse individuals.View
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Exceptional customer service
Demonstrated ability to deliver outstanding support and assistance.View
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Strong communication skills
Proven written and verbal communication proficiency.View
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