QBE3 followers20 jobs

Onsite Support Engineer

JuniorPart-timeOfficePerth WA, AustraliaCustomer service and supportTechnical supportIT supportPosted 3 months ago
View your fit0 of 9 criteria met

About the job

The On-Site Support Engineer position at QBE offers a fantastic opportunity to join a dedicated IT support team in Perth. This job is all about providing face-to-face assistance and hands-on technical support across the business, making a real impact on the user experience. The team values collaboration and is committed to service improvement, creating a supportive and engaging work environment.

You'll be responsible for

🏢

Delivering onsite IT support

Deliver onsite IT support to end users primarily across our Brisbane, Lismore & Townsville offices.
🖥️

Setting up hardware

Set up laptops, monitors, and other hardware for new starters and large deployments.
🔧

Troubleshooting technical issues

Troubleshoot technical issues both remotely and in-person.

What we're looking for

💻

IT support experience

Strong experience in IT support or service desk environments.

View fit

🔧

Troubleshooting skills

Proven ability to efficiently manage and resolve technical issues.

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🛠️

Hardware setup experience

Experience with laptop builds and large equipment setups.

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View more

Meet the team

About the company

View your fit

0 of 5 criteria met
IT support experience
Strong experience in IT support or service desk environments.

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Troubleshooting skills
Proven ability to efficiently manage and resolve technical issues.

View

Hardware setup experience
Experience with laptop builds and large equipment setups.

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ServiceNow knowledge
Familiarity with ServiceNow or similar IT service management systems.

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Customer service skills
Excellent interpersonal skills and a team-oriented attitude.

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